Living Stack Team Local support

Paid buyers can submit a support or refund request to POST /api/v1/team-local/support using the purchase external ID plus exactly one authenticator: the order-status or hosted-checkout recovery token issued before payment, or the license key from fulfilled checkout. The endpoint authenticates the request against the immutable paid order and returns only a request receipt.

Put the authenticator only in its dedicated JSON field. Never put a private installation key, license key, payment credential, or card data in the message field.

Checkout policies